- Sách ngoại văn
- Ký hiệu PL/XG: 910.46 H400T
Nhan đề: Hotel Operations Management /
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DDC
| 910.46 | |
Tác giả CN
| David Hayes | |
Nhan đề
| Hotel Operations Management / David Hayes, Jack Ninemeier, Allisha Miller | |
Lần xuất bản
| 3rd edition | |
Thông tin xuất bản
| Pearson, 2016 | |
Mô tả vật lý
| 624 p. | |
Tóm tắt
| Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager. Detailed information addresses the operating departments of a full-service hotel: Human Resources; Controller; The Front Office; Housekeeping; Food and Beverage; Safety and Property Security; Sales and Marketing; Accounting; and Facility Engineering and Maintenance. In-depth discussions highlight the importance of human resources in the labor-intensive hotel industry, franchising and contract management of properties in an ever-decreasing “Mom and Pop” segment, and hotel management in a global environment. Updated throughout to ensure that readers have the latest information, the Third Edition also includes new case studies, an entirely new chapter on guest services, and new end-of-chapter questions. This accurate book will give prospective hotel managers insight into all of the procedures effective managers use to ensure their hotel¿’s―and their own―success. | |
Thuật ngữ chủ đề
| Hotel-BTKTVQGVN | |
Thuật ngữ chủ đề
| Management -BTKTVQGVN | |
Tác giả(bs) CN
| Allisha Miller | |
Tác giả(bs) CN
| Jack Ninemeier | |
Địa chỉ
| 100CS1_Kho sách ngoại văn(1): 105000381 |
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| 005 | 202302151626 |
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| 008 | 081223s2016 vm| vie |
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| 009 | 1 0 |
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| 020 | ##|a9780134337623|c2971800 |
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| 039 | |y20230215162652|zchinm |
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| 040 | ##|aUKH |
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| 041 | 0#|aeng |
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| 082 | 14|a910.46|bH400T|214 |
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| 100 | 1#|aDavid Hayes |
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| 245 | 10|aHotel Operations Management / |c David Hayes, Jack Ninemeier, Allisha Miller |
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| 250 | ##|a3rd edition |
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| 260 | ##|bPearson, |c2016 |
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| 300 | ##|a624 p. |
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| 520 | ##|aHotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager. Detailed information addresses the operating departments of a full-service hotel: Human Resources; Controller; The Front Office; Housekeeping; Food and Beverage; Safety and Property Security; Sales and Marketing; Accounting; and Facility Engineering and Maintenance. In-depth discussions highlight the importance of human resources in the labor-intensive hotel industry, franchising and contract management of properties in an ever-decreasing “Mom and Pop” segment, and hotel management in a global environment. Updated throughout to ensure that readers have the latest information, the Third Edition also includes new case studies, an entirely new chapter on guest services, and new end-of-chapter questions. This accurate book will give prospective hotel managers insight into all of the procedures effective managers use to ensure their hotel¿’s―and their own―success. |
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| 650 | #7|aHotel|2BTKTVQGVN |
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| 650 | #7|aManagement |2BTKTVQGVN |
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| 700 | 1#|aAllisha Miller |
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| 700 | 1#|aJack Ninemeier |
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| 852 | |a100|bCS1_Kho sách ngoại văn|j(1): 105000381 |
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| 890 | |a1|b0|c0|d0 |
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105000381
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CS1_Kho sách ngoại văn
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910.46 H400T
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