Dòng Nội dung
1
Event Management For Dummies / Laura Capell
For Dummies, 2013
336p. ; 7.4 x 0.8 x 9.2 inches

Whether you want to break into this burgeoning industry, or you simply need to plan an event and don’t know where to start, there’s something for all would-be event planners in Event Management For Dummies. Packed with tips, hints and checklists, it covers all aspects of planning and running an event – from budgeting, scheduling and promotion, to finding the location, sorting security, health and safety, and much more. Open the book and find: Planning, budgeting and strategy Guests and target audience Promoting and marketing events Location, venue and travel logistics Food, drink, entertainment and themes Security, health and safety, permissions, insurance and the like Tips for building a career in event management
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2
Hotel Operations Management / David Hayes, Jack Ninemeier, Allisha Miller
Pearson, 2016
624 p.

Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager. Detailed information addresses the operating departments of a full-service hotel: Human Resources; Controller; The Front Office; Housekeeping; Food and Beverage; Safety and Property Security; Sales and Marketing; Accounting; and Facility Engineering and Maintenance. In-depth discussions highlight the importance of human resources in the labor-intensive hotel industry, franchising and contract management of properties in an ever-decreasing “Mom and Pop” segment, and hotel management in a global environment. Updated throughout to ensure that readers have the latest information, the Third Edition also includes new case studies, an entirely new chapter on guest services, and new end-of-chapter questions. This accurate book will give prospective hotel managers insight into all of the procedures effective managers use to ensure their hotel¿’s―and their own―success.
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3
Human Resource Management : Lehrbuch für Bachelor und Master (German Edition) / Jens Rowold
Springer Gabler, 2015
304 p.


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4
Service Quality for Facilities Management in Hospitals / Low Sui Pheng, Zhu Rui
‎ Springer, 2018
160 p.


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5
Tour Operators and Operations : Development,Management and Responsibility / Jacqueline Holland, David Leslie
2017
295tr.


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